Grass Valley Net Wireless Service Agreement Supplement (January 25, 2006)
This agreement supplements the GV.NET TERMS AND CONDITIONS for GV.NET
High speed Wireless Internet Customers. GV.NET may revise this agreement
at anytime without notice. The current agreement can be found at:
http://www.gv.net/forms/wireless_agreement.html
1. Grass Valley Net retains ownership of the wireless equipment. Grass
Valley Net provides wireless equipment on a rental basis. For the
first year, any maintenance to the customer premises equipment is included
with the setup fee. After the first year, the Customer may either purchase a
maintenance contract for $99/year, or the Customer will be charged for any
service calls and equipment repair to their wireless installation after the
warranty period of 1 year. Upon termination of wireless service, Customer
agrees to allow GV.NET personnel to recover the loaned radio equipment. If
Customer fails to allow recovery of the loaned radio equipment, Customer
agrees to pay GV.NET the full replacement value in the amount of: $350.
2. Normally GV.NET will charge a setup fee of $399 for the installation
and rental of wireless equipment terminated at a jack for the router to plug into.
Occasionally, there will be installations requiring a higher installation
cost, as with an unusually long distance from the access point, or
other factors as determined by the installer. Installation does not include
installation/configuration of the router or equipment behind the router.
3. Installation of Customer router, computer, VPN, cabling, or local area
network equipment is NOT included in the setup fee. There is an extra
charge of $65/hr for installation/configuration of Customer's router,
computer, or network. Alternately, Customer may hire a qualified
technician of their own choosing. Please provide below the name of the
technician performing the installation of the router and/or local network.
Name of technician:_____________________________________
4. Customer must provide a router and uptodate virus/intrusion software
with firewall protection, to provide an adequate level of security from
outside Internet intruders. If a wireless router is used, customer must
insure that WEP encryption is enabled to prevent unauthorized
network connections. This is necessary for intrusion security, and prevention
of disruption of other networks.
5. Bandwidth usage: To maintain quality of service, we actively monitor
bandwidth usage for each customer. For the $49/month fee, usage is limited to
3Gigs/month and .5Gig max in a single day. For 6 Gigs of traffic, please
add $30/month to your fee, or $79. Above 6 Gigs, add $0.05 per MB. If you
have special bandwidth needs, please contact our office.
6. Customer is responsible for the removal of any line-of-site obstacles.
Wireless Internet Service requires a clear line-of-site view between
stations. Customer agrees to provide tree trimming or other needed
obstacle clearance on the Customer side. There may occur forseeable
and unforseeable circumstances rendering wireless service unreliable, such
as radio interference, weather conditions, foliage growth, building
construction, etc.. Customer acknowledges that such issues could arise and
are not the responsibility of GV.NET.
7. Customer is responsible for maintaining their computers uncompromised by
viruses, worms, trojan horses, platforms, or other intrusive, disruptive, or
otherwise malicious software. In the event that any disruption, denial of
service attack, spamming incident, suspicious, inappropriate network
activity is detected, GV.NET may at their total discretion cancel service
at any time without prior notice. In instances of repeat occurances, or
where the Customer has previously been made aware of a compromised computer
on their network, GVNET may at their option impose engineering fees of
$85/hour for engineering management of damages resulting from activity
such as described in this paragraph.
Customer Name: _____________________________________
I have read the above agreement and accept its terms. I have also read
and signed the GV.NET TERMS AND CONDITIONS.
___________________________________________________
Customer signature
date