Grass Valley Net adheres to the strictest policy regarding the privacy of customer information, and will never provide any customer information whatsoever to any 3rd party, except to an individual specifically designated as an authorized contact for the account. This restriction includes (but is not limited to) spouses, family members and relatives. We will never sell e-mail addresses, or disclose names, addresses, phone numbers, or any other information except to the person(s) designated as an authorized contact for the account. Any legitimate disclosure of account information must first be approved by the authorized contact for the account. Any person seeking account information must first authenticate themselves as an authorized contact. In the event of law enforcement inquires regarding a GV.NET account, the information will be given only after receipt of legal documentation mandating the release of such information. Except for on-line authentication systems, Grass Valley Net maintains its customer databases and credit card information in secure non-networked computers and in hardcopy files as a precaution against possible on-line security issues.